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I have a Click & Collect order at one of your stores, how do I collect it?

Click & Collect to River Island stores is no longer available. We are now doing everything we can to make alternative arrangements and get your order to you.

Do you have a new returns policy during COVID-19?

Yes, If you made a purchase in one of our stores you will have 2 weeks to return to your chosen store, from the date it reopens. Online shoppers have 28 days to return via our free services, as standard.

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