First thing to do is checkout tracking for the latest updates. Our couriers do their best to get your order delivered to you by the expected delivery date, but occasionally things can take a little longer than expected, especially during busy times.
If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a despatch confirmation email once your order is on its way and the expected delivery date. Simply click on 'Track Order' link within the email and this will take you to your account.
- Sign into your account
- Go to ‘My Orders’ tab
- Select the order you wish to track
- Click on 'View Tracking Details'
Please remember that the expected delivery date is an estimate, so your order may arrive slightly before, on, or slightly after this delivery date.
If you're still unsure, please contact us and our friendly customer service team will be there to help.